Under the Consumer Contracts Regulations, you may cancel your order for any reason by giving us notice within 14 days starting the day after receipt of the goods, you must inform us of your wish to cancel either in writing, email or by phone, or download a cancellation form for you to complete should you wish Download Cancellation Form We will refund you within 14 days of receiving the goods, any paid delivery charge will be included in your refund once we have received all, not part, of your order.  The delivery charge refund will be to the value of standard delivery only.   You must return the items to us at your expense and within 14 days of cancellation of your order.    

 Please return items to the address below.

Returns Department, Pavers Ltd, Northminster Business Park, YORK, YO26 6QU

Please download and print the form, complete the entire form and post it to: Cancellation Department, Pavers Ltd, Northminster Business Park, York YO26 6QU.

Download a cancellation form