45 Day Returns Policy
You can return your goods to us within 45 days of receipt using the returns form included within your parcel.
You can return in our stores for free, or via Royal Mail, Collect + or your local Asda store.
Please see pavers.co.uk/returns for more information.
For 99p/item, you can pre-pay your returns label. Simply use the returns label in your parcel at no further expense. Otherwise, you can still use the label for £2.50.
Under the Consumer Contracts Regulations, you have the right to cancel your order for any reason within 14 days of receipt.
For information on how to cancel your order and how this process differs from a standard return, please see pavers.co.uk/cancellation
To exchange your goods, please order your replacement pair on our website and send your original items back for a refund.
We are unable to exchange items sent back to our warehouse.