How to Buy Shoes Online

How to Buy Shoes Online

Shopping for new shoes is one of our favourite things to do! With online shopping becoming bigger and better than ever before, we want to help you discover all the benefits of shopping safely with our guide on how to buy shoes online.

With a little know-how, online shopping really is as easy as pie, it’s quick and simple, and means you have more choices at your fingertips than you would find on the high street.

In this guide to buying shoes online, we’ll take you through how to buy the right size shoes online, plus we’ll give you top tips on how to shop safely on the internet, if you follow these simple steps your new shoes will be delivered straight to your door in no time.

How to Buy the Right Shoe Size Online

It is true, that you can’t try shoes when shopping online, but we have a few tricks up our sleeve to ensure that you can find only the best-fitting shoes online.

Obviously, we put a great amount of research into our footwear collections, and that includes the size and fit of our shoes. We listen carefully to our customers to ensure we’re bringing you shoes that fit well and, of course, feel comfortable. So, you can rest assured in knowing that we have fine-tuned our footwear collections to fit you.

Buying comfortable shoes online is also a great way to find footwear to fit women with less conventional shoe sizes. We stock women’s UK sizes from 1-10 with standard, wide, and extra wide fits. That means more shoes, with more sizes and more width fits than what you can find on the high street.

How to Tell if Shoes Fit

Buying shoes online that fit is as easy as knowing your shoe size. On our website, you can filter your search to reveal the right-sized shoes just for you.

The sizes displayed on our website are listed in UK shoe sizes, to help you convert them to European or US sizes you can use our shoe size guides, which can also be found at the bottom of every product page!

The Benefits of Shopping Online

There are many perks to take advantage of with internet shopping …

Quick & Convenient

Online shopping is a great way to find the shoes you need at the click of a button, wherever you are, at any time of the day. That means you can shop on your computer, tablet, or phone, and you don’t even need to leave the comfort of your home to get your retail therapy fix.

Perfect for the person who likes to browse privately, online shopping means you can explore shoe collections at your own pace with no added pressure. Your purchases can then be delivered straight to your door, with no extra fuss. We can even send them to your local store for free!

If you’ve had a change of heart or something isn’t quite right, it’s not a problem! We have a no-quibble returns policy, and you can return or exchange your order within 45 days of your purchase. Easy.

Compare Prices

The internet is the perfect place for savvy shoe shoppers! It’s an easy way to compare the prices of shoes so you can ensure you make the best choice that will suit your budget.

The perks of comparing don’t stop there, you can make your very own wish list of your favourite styles so you can save them in one place and refine your selections before adding them to your basket.

Shop New Styles First

Online shoppers are the first people to know when new products have arrived, when a new sale has launched, or a favourite style is back in stock.


Shopping online can be super speedy, so you’ll soon have your hands on the latest pair of shoes, if you can’t wait long, just select next-day delivery at the checkout.

online shopping

Get Expert Advice

Our website has a great source of information from our experts and our customers too. Whether you’re lacking a little inspiration, researching a style of shoe, or want to discover the most comfortable shoes that our customers love, you can delve straight into our product pages, read our latest reviews, and get up to date with our blogs to read up before you buy.

1. Research the Retailer

Start by shopping with a trusted website, if you are already familiar with the brand look out for misspellings in the domain to make sure you are on their official website. If you are shopping with a newly discovered retailer, a quick internet search will help you learn about other customer’s experiences.

2. Look for the Lock

To check a website is secure and encrypting your details, look for the padlock symbol next to the website address bar. If you are entering your bank details to make a purchase, always look for the padlock symbol and ensure the website address starts with https://.

3. Keep Yourself Protected

Keep your software and virus protection up-to-date on your computer. If you set up an account with an online shop, create a strong password that includes both lower and upper cases, numbers, and additional symbols, this will add an extra level of security that will keep your account and saved information protected.

4. Connect to a Secure Network

Don’t shop online using a public wi-fi connection, usually your data is not encrypted which means it is easier for your personal information to fall into the wrong hands. A private wi-fi connection will ensure your information is more safe and secure.

How to Shop Online

Our aim is to make shopping online with us as easy as possible, if you need a hand placing an order you can follow our step-by-step guide …

  1. Begin by browsing your shoes.
  2. Filter by selecting your shoe size or fit on the left-hand side of the page.
  3. Click on the item you want to buy.
  4. Choose a colour and size from the grid. Then click the ‘Buy Now’ button to add the item to your shopping basket.
  5. You can continue to browse and add other items to your basket or checkout by pressing ‘Basket’ at the top right corner of your screen.
  6. Once you reach the checkout screen you will need to enter your details like your email address so we can send your order confirmation to you.
  7. You can opt in to safely save your details with us for a quicker checkout next time.

Imbox Terms & Conditions

Imbox Treatment is non refundable. If you choose to return your goods, the price of the Imbox treatment will not be refunded.

If the goods are found to be faulty and returned, imbox treatment will be refunded.

If the product has been damaged by the imbox treatment then we will exchange the product and refund the imbox treatment charge.