Contact Us

If you need to contact us, our customer service department is here to help you.

Contact us by email or telephone and we will be happy to assist


Customer Services: 0344 844 0809
International: 0844 844 0203

Mon - Fri : 9am - 6pm
Sat - Sun : 9am - 5pm

24 hr order line: 0333 443 8370

Catherine House, Northminster
Business Park, York, YO26 6QU

UK Fax: 01904 528 791
International Fax: +44 1904 528 791

Customer service

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Imbox Terms & Conditions

Imbox Treatment is non refundable. If you choose to return your goods, the price of the Imbox treatment will not be refunded.

If the goods are found to be faulty and returned, imbox treatment will be refunded.

If the product has been damaged by the imbox treatment then we will exchange the product and refund the imbox treatment charge.