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Product Shipping Info
UK Standard Delivery - up to 3-5 working days
FREE Standard UK Delivery for a Limited Time Only, normally £2.99
Items are sent via Royal Mail and are usually delivered Monday to Saturday. Remote destinations may take longer.
Express UK Delivery (Next Day) - order by 3pm Monday to Friday for just £4.99 per order.
Orders will be sent out by Royal Mail tracked 24 hour. Deliveries are made Monday to Saturday.
Spend over £60 and get Express delivery HALF PRICE
European and international delivery is priced per order, you can order as many products as you like all for the same flat rate postage. European and International Delivery
| Destination | Price Per Order | Delivery Time |
| Channel Islands | £5.00 | 3 to 5 days |
| EU Members | £6.00 | 5 to 7 days |
| Rest of Europe | £8.00 | 5 to 7 days |
| North America & Canada | £8.00 | Up to 10 days |
| Africa & Asia | £10.00 | Up to 10 days |
| Central & South America | £10.00 | Up to 10 days |
| Far East & Australasia | £8.00 | Up to 10 days |
Dispatches outside the UK are sent via Royal Mail and their affiliated couriers using the GLS network. Please allow up to 10 working days for delivery.
For full delivery information please visit our delivery information page
If you have any questions please contact our customer services
180 Day Returns Policy
You can return your goods to us within 180 days of receipt using the returns form included within your parcel.
You can return in our stores for free, via Royal Mail, Collect Plus or your local Asda store .
To drop off at Collect Plus or to get a new Royal Mail label visit http://pavers.returns.international
Please see pavers.co.uk/returns for more information.
Returns Paid
For 99p/item, you can pre-pay your UK returns label. Simply use the returns label in your parcel at no further expense. Otherwise, you can still use the label for £2.50.
International Returns
You can arrange simple, low cost returns from the following locations by visiting http://pavers.returns.international . Using your local postal service you can send the goods back to us for a small fee.
| Country | Cost |
| Australia | £10.00 |
| Austria | £5.00 |
| Belgium | £5.00 |
| Denmark | £5.00 |
| Estonia | £7.00 |
| Finland | £5.00 |
| France | £5.00 |
| Germany | £5.00 |
| Ireland | £4.50 |
| Italy | £8.00 |
| Latvia | £6.00 |
| Lithuania | £5.00 |
| Portugal | £5.00 |
| Spain | £5.00 |
| Sweden | £5.00 |
| United States | £10.00 |
Cancellation
Under the Consumer Contracts Regulations, you have the right to cancel your order for any reason within 14 days of receipt.
For information on how to cancel your order and how this process differs from a standard return, please see pavers.co.uk/cancellation
Exchanges
To exchange your goods, please order your replacement pair on our website and send your original items back for a refund.
We are unable to exchange items sent back to our warehouse.