Returns Paid


For an extra 99p per item, you can select Returns Paid as an additional shipping option. (Note, this applies to selected items only). This allows you to return your items to us within 45 days of receipt at no further cost.

If you do not take out returns paid, you can still use the label to return your shoe - we will refund you the amount paid for the item returned less £2.50 to cover the cost of the return postage. Don’t forget you can always return the goods to one of our Pavers stores for FREE or return via you own courier.
Please note, the returns label is only valid for the order it was originally sent with. It is non-transferable.

Returns paid is only available on UK Mainland orders.

Imbox Terms & Conditions

Imbox Treatment is non refundable. If you choose to return your goods, the price of the Imbox treatment will not be refunded.

If the goods are found to be faulty and returned, imbox treatment will be refunded.

If the product has been damaged by the imbox treatment then we will exchange the product and refund the imbox treatment charge.